COVID-19 Booking Guidelines
With the situation changing we will book players into sessions ourselves manually to ensure numbers are limited and sessions can be run safely.
Once we book you in, you will receive a booking confirmation email from Bookwhen which lists all the dates you are booked in for. You’ll also get a reminder at 2pm the day before the session.
You no longer need to make bookings for coaching sessions
Cancelling or Transferring Sessions
To learn how to cancel and transfer bookings, click here
If you can’t attend a session you must cancel the booking. This lets us plan our sessions and also gives players on the waiting list a chance to join a session.
If you fail to cancel 3 times you may lose your place
We think it’s important to be flexible, even in the current situation. If there is space at a session you can transfer one of your existing bookings to it. As spaces will be limited, this will depend on availability and shouldn’t be relied on.
You must not make a new booking, you must transfer an existing booking
Our priority is to ensure that all our existing members have access to at least one session per week but after that we will have open spaces available to book at a pay per session rate a few days before.